Card Withdrawals

Withdraw RUB from your Intotes balance to your bank card. A platform operator processes the transfer manually. Commission is 0%.

How It Works

1. Create a Withdrawal Order

POST /api/v1/card/orders

Request body:

{
  "type": "withdraw",
  "amount_kopecks": 500000,
  "payment_details": {
    "card_number": "2200 1234 5678 9012"
  }
}

Field	Type	Description
type	string	Must be "withdraw"
amount_kopecks	integer	Withdrawal amount in kopecks (e.g., 500000 = 5,000 RUB)
payment_details	object	Your bank card details where funds should be sent

Response:

{
  "id": 58
}

The payment_details object must include the card number (and optionally the bank name or holder name) so the operator knows where to send the money.

2. Operator Processes the Withdrawal

The platform operator receives a notification about your withdrawal request. They transfer the specified amount from the platform account to your card and mark the order as completed.

3. Balance Deducted

Your balance is deducted when the withdrawal order is created. If the order is cancelled, the amount is returned to your balance.

Order Status Flow

pending  -->  completed
   |
   +--> cancelled

Status	Description
pending	Order created, operator will process the transfer
completed	Operator sent funds to your card
cancelled	Order cancelled, balance refunded

Chat With Operator

If you need to update your card details or have questions, use the integrated chat:

Send a message:

POST /api/v1/card/orders/{id}/messages

{
  "message": "Please use a different card: 2200 9876 5432 1000"
}

Read messages:

GET /api/v1/card/orders/{id}/messages?limit=50&offset=0

View Your Orders

GET /api/v1/card/orders/my?type=withdraw&limit=20&offset=0

Cancelling an Order

Cancel a pending withdrawal order to get your balance back:

POST /api/v1/card/orders/{id}/cancel

Only orders in pending status can be cancelled by the user.

Prerequisites

1. Minimum deposit requirement -- If you received a sign-up bonus, cumulative deposits must total at least 1,000 RUB before any withdrawal is allowed.
2. Wagering requirement -- If you received a cashback bonus, your bet turnover must meet the wagering threshold before you can withdraw more than your net deposited amount.
3. No active order -- You cannot have two active card withdrawal orders simultaneously.

Error Codes

Code	Description
MIN_DEPOSIT_REQUIRED	You need a minimum total deposit of 1,000 RUB before withdrawing
WAGERING_REQUIREMENT_NOT_MET	Wagering requirement not met; withdrawal capped at deposited funds
ACTIVE_ORDER_EXISTS	You already have an active card order of this type
AMOUNT_TOO_LOW	Amount is below the minimum withdrawal limit
AMOUNT_TOO_HIGH	Amount exceeds the maximum withdrawal limit
MISSING_PAYMENT_DETAILS	Payment details (card number) are required for withdrawals
CARD_DISABLED	Card payments are temporarily unavailable